Google Cloud has explained how it accidentally deleted a customer account belonging to UniSuper, a $135 billion Australian pension fund. The incident led to two weeks of downtime for UniSuper's 647,000 members. Google admits that a Google employee made an inadvertent misconfiguration during the initial deployment of a Google Cloud VMware Engine (GCVE) Private Cloud for the customer using an internal tool.
"...an onboard control unit failed to turn the engines off because it wasn't receiving the necessary data from one of Luna-25's accelerometers, devices used to detect and measure motion. The accelerometer unit was not turned on, "due to the possible entry into one data array of commands with different priorities for their execution by the device,"
